Blocked Drains and Toilets: What to Do
Slow drainage, standing water, and overflowing toilets are signs that waste water is not moving as it should. A careful first response can prevent the problem getting worse.
Stop adding water
Do not keep flushing a blocked toilet or run taps into a sink that is not draining. If a toilet is close to overflowing, turn off its isolation valve or the main stop tap if you cannot find it.
Try a gentle first step
A suitable plunger can sometimes clear a small local blockage. Avoid mixing chemical drain cleaners, especially if you may need professional help, because they can create a hazard for anyone working on the pipework.
Know when to call a specialist
Multiple blocked fixtures, bad smells, backing-up water, or a blockage that returns quickly can indicate a deeper issue. A plumbing specialist can inspect the system and identify the cause rather than only clearing the symptom.
Need help with a blockage?
Submit an enquiry with details of the affected fixtures.
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